Grievance Process

 

If a player/parent has any complaint or concerns it should be escalated as follows: 

• To the relevant age group coordinator, who in the first instance will attempt to gain resolution with the coach and team manager for the respective team(s)
• In the event that it is not resolved the player/parent should put their concern in writing and forward to the Junior Unit Age Group Co-ordinator (see web site for current contact details).
• The matter will then be referred to the Junior Unit Grievance Committee for resolution.